Performancing Metrics

Vamsi Tokala's blog: How to track the Application Session for Call Center and Partner center in Siebel

Sunday, April 18, 2010

How to track the Application Session for Call Center and Partner center in Siebel

Here are the steps to check the Application Sessions for Siebel Call Center and Partner center.


1. Login to Call center

2. Click Site Map

3. Go to Administration => Server management

4. Click Components

5. Click Query

6. Query for “eChannel Object Manager (ENU_EIDM)” which is Partner Center Application

7. Running Tasks in the below image will give the current Sessions running against that Component for each Siebel Application Server


Call Center





8. Likewise perform the same query for “Call Center Object Manager (ENU)” which is call center application


9. Running Tasks in the below image will give the current Sessions running against that Component for each Siebel Application Server

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